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FAQ

What payment options do you have?
We accept all major credit cards through PayPal. PayPal is widely recognized as the most convenient and secure way to pay online.

What if I don't like the sleeve when it arrives?
Our sleeves are fully guaranteed. If for any reason you are not satisfied with the product or have any problem with your purchase, shoot us an email and we promise to take care of it promptly. We will offer a replacement or a refund if necessary.

What material are the sleeves made of?
Recycled advertising banners made out of PVC plastic. The artwork on the plastic is the original graphic that was used on the banner. This material is light-weight, waterproof, flexible and highly durable. The interior is covered with a soft black lining. The closure for the iPad sleeves is a velcro strip.

Where do these banners come from?
They are recycled advertising banners that hang from the lamp posts of Barcelona, Spain for about a month. They then get taken down, cleaned and treated in order to be used for the sleeve production. The artwork on the material is the original graphic that was used on the banner. We pick the best ones for the Poolga sleeves. You can see most of the banner designs here.

Who makes the sleeves?
Demano Barcelona. Visit their website for more info.

Where do you ship to?
Anywhere in the world that can receive standard post.

What shipping method do you use?
For iPad and iPhone sleeves we use standard mail because they are light and flat. This gives us the lowest rates and are delivered relatively quickly. If you would like us to ship your purchase in any other way, please contact us at [email protected].

How much does shipping and handling cost?
iPad Sleeves:
Spain - $5.00
Rest of the world - $14.00

iPhone Sleeves:
Spain - $1.25
Rest of the world - $3.50

(Prices are in U.S. Dollars)

How long does my purchase take to arrive?
Spain: up to 7 days
Europe: up to 15 days
Rest of the world: *UPDATE: shipments to the U.S.A. seem to be taking very long to arrive since the end of 2010. We think this might be a temporary problem related to US customs. Please email us if you would like us to use a courier service instead.*
(these times are approximate.)

I want to see more photos of the products!
Click here for detailed product shots.

I have a product which would fit nicely in the Poolga Shop, would you like to sell it?
Send us the details to [email protected].

I have more questions!
No problem! Contact us at [email protected].